Privacy Policy

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    Last updated: March 12, 2026

    1. Introduction

    This Privacy Policy explains how KAICREST collects, uses, stores, and protects personal data when you use the platform, in accordance with the Brazilian General Data Protection Law (LGPD - Law No. 13,709/2018).

    2. Data We Collect

    We may collect the following categories of data:

    • Registration data: name, email, phone/WhatsApp, and encrypted password.
    • Financial profile data provided by you on the platform.
    • Usage data: navigation events, logs, IP address, browser, and device information.
    • Communication data: messages sent through support and community channels.

    3. Processing Purposes

    • Enable account access and normal platform operation.
    • Personalize analyses and resources based on your profile.
    • Send alerts, notifications, reports, and service communications.
    • Improve platform security, fraud prevention, and stability.
    • Meet applicable legal and regulatory obligations.

    4. Legal Bases

    We process personal data under LGPD legal bases, including:

    • Contract execution and pre-contractual procedures.
    • Legitimate interest, where applicable and proportionate.
    • Compliance with legal or regulatory obligations.
    • Consent, where required.

    5. Data Sharing

    Your data may be shared with infrastructure, authentication, messaging, analytics, and technical support providers under confidentiality and security obligations. We do not sell personal data.

    6. Cookies and Similar Technologies

    We use essential cookies for authentication and platform functionality, as well as analytics cookies to improve performance and user experience.

    7. Storage and Security

    We adopt reasonable technical and administrative safeguards to protect your data from unauthorized access, loss, alteration, or disclosure. However, no system is completely immune to risk.

    8. Data Retention

    We keep personal data for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, and exercise rights in administrative or judicial proceedings.

    9. Data Subject Rights

    Under LGPD, you can request:

    • Confirmation of processing and access to personal data.
    • Correction of incomplete, inaccurate, or outdated data.
    • Anonymization, blocking, or deletion of unnecessary data.
    • Data portability, where applicable.
    • Deletion of data processed under consent.
    • Information on sharing and consent withdrawal.

    10. Minors

    The platform is intended for users aged 18 or older. If we identify an account that does not meet this requirement, we may restrict or terminate it.

    11. Changes to This Policy

    This policy may be updated periodically. If relevant changes occur, we will publish the updated version on this page with the corresponding date.

    12. Contact

    For privacy and data protection requests, contact us at privacy@kaicrest.com.